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Physician Answering Service

Any size practice, VIP Connections works with your staff to learn your practice and specialty, then we create a customized communication solution to provide the best care for your patients.

Trust that with our answering service, your calls are not only answered, but they are handled.  VIP Connections uses custom scripting and messaging to escalate promptly and correctly.

After our operators go through extensive training to learn the skills needed for answering calls, they have mini training sessions throughout their time with VIP.  These sessions keep them updated on the industry and the medical industry.  When a client signs on, our operators also go through a training to learn the new account.

We know that calls must be handled not only quickly but also with quality. VIP staffs appropriately to make sure that your calls are always answered.  Since 2002, our operators have been answering for obgyn, pediatrics, cardiology, and internal.  We understand the importance of the calls and the importance of the messages.

 

See what our customers say.

“I have been pleased with the professional and timely response I have always received from the supervisory staff at VIP Connections.  When I’ve had special requests they have always responded to the situation quickly and with care.  Whether that means providing additional training to staff on how to handle a call or accepting a heads up for a change, they are always ready.”

Robert Children's Hospital

Frequently Asked Questions

Still have questions? Head here: frequently asked questions.