VIP Order Entry Services
A growing number of Total Connections clients prefer
to outsource the handling of the customers' requests for information
or literature, provide answers to questions and even take orders
for their products. A 1-800 number can be provided for the direct
sale of the products or services to businesses, dealers, distributors
or consumers. Total Connections can handle all of the client's fulfillment
from billing statements to product shipments. Alternatively, orders
may be transmitted to the client's facility. Total Connections can
also provide Dealer Locator services to inform callers where they
can purchase a client's products, no matter what geographic location
they may be calling from. Upon completion of a sales order, Total Connections accepts credit card payments and is able to perform
on-line verification of sales transactions and correct mailing address
validation.
Total Connections tele-messaging system and interactive
voice response system can eliminate the need for live operators
to handle inbound 800 calls. This greatly reduces the cost of a
client's inbound order-taking, because there is virtually no labor
cost. Consumers may retrieve of information without having to speak
to a customer service representative.
For more information call 1-866-270-1030 or click
here
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