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Business Live Answering

Here at VIP Connections, we understand the importance of every call.  Your callers expect a level of professionalism on every call as well as their question to be answered.  VIP Connections takes the time to learn about your business so that we can answer calls as you would.

We can provide answers to questions, schedule appointments, and escalate your calls how you’d like.  Our scripts are completely customized, we even walk you through what our operators see to work through any questions.

Our employees go through an extensive one month training that covers call handling, message taking and HIPAA Compliance.  After being trained in a classroom setting, operators shadow seasoned employees and go through test calls.

Know that your account can be updated at any time with the help of your account manager.

Trust VIP Connections can answer your calls when you can’t.  With redundancy, solutions, and processes, we specialize in communication and answering your calls.

See what our customers say.

“I have been pleased with the professional and timely response I have always received from the supervisory staff at VIP Connections.  When I’ve had special requests they have always responded to the situation quickly and with care.  Whether that means providing additional training to staff on how to handle a call or accepting a heads up for a change, they are always ready.”

Robert Children's Hospital

Frequently Asked Questions

Still have questions? Head here: frequently asked questions.