Click here to call 866-248-4632

Medical Answering Service

VIP Connections is a professional medical call answering service started in Framingham, MA.


Trust that your calls will be answered professionally and promptly by highly trained agents 24/7 with VIP Connections.

Our staff is HIPAA trained and certified, we know the industry and understand the importance of patient satisfaction.

With a dedicated on-call staff and web portal for scheduling, we pride ourselves on the accuracy of our call routing.

Messages can be sent to our app, by text, by email, or directly transferred by call.

Why VIP?

Customized Answering

24/7 Answering


Completely customize your script and message delivery, start forwarding today.




Understand your calls better with our custom report solutions.

Web Portal

Web Portal


Custom web portal free, with access to messages, on-call schedule, and reporting.

Speak to Your Local Account Manager today:

  • This field is for validation purposes and should be left unchanged.

See what our customers say.

“I have been pleased with the professional and timely response I have always received from the supervisory staff at VIP Connections.  When I’ve had special requests they have always responded to the situation quickly and with care.  Whether that means providing additional training to staff on how to handle a call or accepting a heads up for a change, they are always ready.”

Robert Children's Hospital

Frequently Asked Questions

Still have questions? Head here: frequently asked questions.